Returns & Refunds

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

30-Day Return Policy

You have 30 days from receipt of your order to return items for a refund or exchange. Items must be unused and in original packaging.

How to Return

1. Contact us at sales@axenture.co.uk with your order number
2. We'll provide return instructions and address
3. Pack items securely in original packaging
4. Send items back to our Leicester warehouse

Refunds

Refunds will be processed within 5-7 working days of receiving your return. Refunds will be issued to the original payment method.

Exchanges

We're happy to exchange items for a different size, colour, or product. Contact us to arrange an exchange.

Damaged or Faulty Items

If you receive a damaged or faulty item, please contact us immediately at sales@axenture.co.uk or call 44 7470 210445.